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Help Center Switzerland

Our customer service team is available to help you from Mondays to Fridays (8:00 - 17:00).Our usual response time is 1-2 working days.We don&apos;t work over weekends, but don&apos;t worry! We will do our best to treat your problem fast during our working hours!

Our customer service team is available to help you from Mondays to Fridays (8:00 - 17:00). Our usual response time is 1-2 working days. We don't work over weekends, but don't worry! We will do our best to treat your problem fast during our working ho

Customer service working hours

Help & Contact

Customer service

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What if customer service doesn't answer?

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Influencer and UGC partnerships

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Press inquires

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Contact our nutritionist for product-related queries

How can I sell your products?

Sale of our products (B2B)

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Change of payment method

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Orders

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Tracking link not updating

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Cancellation, modifications & returns

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How long does it take for the refund to be credited?

Klarna Payments – What You Need to Know

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Free products to try

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Pregnancy & breastfeeding

Kids products

Pregnancy & Kids

How do I make use of the satisfaction guarantee?

They are not effective on me

I don't like the bears

I felt sick after taking the gummies

Satisfaction Guarantee

For your hair

For women’s health

For wellness and health

For energy and focus

For your skin

For body and fitness

For kids

Free beauty test

What we offer

Can I combine more bears?

Product catalogue

How to combine Biotin and Keratin

Can men consume these bears?

Different Skin Products

Burn Baby Burn & losing weight

When should I start the PMS bears treatment?

How long do I have to take the bears before I can see and feel results?

How long can I take them?

Bites & fructose

When should I take the bears?

Difference between Shape Bears and Bites Shape

Difference between  Essentials and regular bears

Difference between Happy Belly Debloat and One in a Billion Gut Bears

Difference between Matcha and Burn Baby Burn

FAQs about Our Products

Trust Your Gut has been replaced by Happy Belly Debloat – What changed?

Our certifications

Bears and the birth control pill

Are there possible side effects?

Hair bears and body hair

Safety and side effects

Thyroid and bears

Bears and other medications

Thyroid and other conditions

Vegan products

Our vegan products

Gluten free

Alcohol free

Allergies and intolerances

Products

Shops

Retail stores

Customer service working hoursUpdated 19 days ago