Satisfaction Guarantee
Explore information on our guarantee policies and the steps we take to make sure you are delighted with every purchase. Your confidence in our products and services is our priority, and this section is designed to ensure your satisfaction.
How do I make use of the satisfaction guarantee?
Please contact our customer service directly and tell us with which products you are unhappy and why you are not satisfied. If you have decided on a monthly treatment or have ordered several cans of the bear in question, please state how many cans ar
They are not effective on me
The time it takes to notice changes can vary from person to person. Every body is unique, and many factors—such as physical activity, diet, sleep habits, hormones, and genetics—can influence the results. Generally, you should start seeing or feeling
I don't like the bears
We’re sorry to hear that! Everyone has their own preferences, but sometimes the first impression can be deceiving. Most of our bears have a great fruity taste, but if they seem unusual at first, we recommend giving them a few more days—you might just
I felt sick after taking the gummies
We’re really sorry to hear that! Have you been following the recommended dosage and instructions? For example, our Metabolic Matcha gummy should not be taken on an empty stomach — it should always be consumed after a meal. Also, please make sure you'