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Orders

Here you will find answers to frequently asked questions about all aspects of placing an order.

How to place an order

To place an order, follow these steps:. If you experience any issues or have questions about your order, feel free to reach out to us via our CONTACT FORM.

Change of payment method

Unfortunately, it is not possible to change the payment once the order has been completed. If you have a problem with the payment, please contact our customer service team.

My order was canceled

Please contact our customer service team to resolve this issue. We will check the details and offer you a solution.